Privacy Sanctuary
Last Updated: October 24, 2023
1. Commitment to Privacy in the Garden
Bonsai Zen Play respects your journey and your privacy. We are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains how we gather information when you enjoy our sanctuary, play Bonsai Bloom, or gather Dewdrops.
2. Information We Collect
As a free-to-play social casino without mandatory accounts, we collect minimal data. We may collect non-identifiable usage statistics, such as how often you play Lotus Leaf Cascade or how many Dewdrops are cultivated during a session. This helps us maintain the balance of the garden.
3. Purpose of Collection
The information collected is used solely to ensure the smooth operation of Bonsai Zen Play. We analyze gameplay trends to improve features, ensure our 18+ age restriction is functioning, and provide a seamless, bug-free experience across New Zealand.
4. Storage and Security
We protect your data like the most delicate bonsai tree. All data collected by Bonsai Zen Play is encrypted and stored on secure servers. We employ strict access controls to prevent unauthorized viewing or modification of your anonymous gameplay records.
5. Access and Correction Rights
Under the Privacy Act 2020, you have the right to request access to and correction of any personal information we may hold about you. Should you wish to inquire about your data, please contact Master Kiri's helpers at support@bonsaizenplay.com.
6. Disclosure to Third Parties
Bonsai Zen Play does not sell, trade, or distribute your information to outside parties for marketing. We may only share necessary technical data with trusted service providers who help us host the garden, provided they agree to keep this information confidential.
7. Cross-Border Data Transfers
While our roots are in New Zealand, some of our technical infrastructure may reside overseas. We ensure that any offshore data processing complies with New Zealand privacy standards, maintaining the harmony of your personal information.
8. Complaints and the Privacy Commissioner
If you feel the balance of your privacy has been disturbed, please contact us directly. If we cannot resolve your concern, New Zealand residents have the right to lodge a complaint with the Office of the Privacy Commissioner.